At pub204, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012.
Effective Date: 1 January 2026These six principles guide how pub204 handles every piece of personal information entrusted to us by our Members.
All data transmitted between your device and pub204 is protected by TLS encryption. Sensitive account data is stored using industry-standard encryption at rest. pub204 undergoes regular security audits to maintain the highest protection standards.
pub204 processes personal data in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required by law.
As a pub204 Member, you have the right to access, correct, and request deletion of your personal data. You may also object to certain processing activities. pub204 will respond to all data rights requests within 15 business days of receipt.
pub204 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers who are contractually bound to protect it, and with regulators as required by Philippine law.
pub204 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by PAGCOR regulations and Philippine law. Account data is securely deleted or anonymised upon the expiry of the applicable retention period.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, pub204 will notify affected Members and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC requirements.
pub204 operates the online gaming platform accessible at pub204.net, providing Filipino players with access to live casino games, slots, bingo, and related gaming services. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), pub204 is the Personal Information Controller in respect of the personal data of its Members and website visitors.
pub204 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. Contact details for the DPO are provided in Section 14 of this Policy.
This Privacy Policy applies to all personal data collected through the pub204 Platform, including the pub204.net website, mobile-optimised interface, customer support channels, and any other pub204 service through which personal data is submitted or collected.
pub204 collects the following categories of personal data from Members and website visitors:
Sensitive Personal Information: Government-issued ID documents submitted for KYC verification may constitute sensitive personal information under the Data Privacy Act. pub204 processes such information solely for identity and age verification purposes and applies enhanced security measures to its storage and handling.
pub204 collects personal data through the following means:
pub204 uses personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, account data |
| Age and identity verification (KYC) | Identity data, government ID documents |
| Processing deposits and withdrawals | Payment data, account data |
| Providing gaming services and game history | Account data, transaction data |
| Customer support and complaint resolution | Identity, contact, communications data |
| Fraud prevention and security monitoring | Technical, transaction, identity data |
| Anti-money laundering (AML) compliance | Identity, transaction, payment data |
| Responsible gaming monitoring and intervention | Account, transaction, usage data |
| Regulatory reporting to PAGCOR | Identity, transaction data |
| Platform improvement and analytics | Technical, usage data (anonymised where possible) |
| Marketing communications (with consent) | Contact data, account preferences |
pub204 processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
pub204 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances:
pub204 engages trusted third-party service providers to support Platform operations, including KYC verification providers, payment processors, cloud hosting providers, customer support platforms, and fraud prevention services. All service providers are contractually required to process personal data only on pub204's instructions and to maintain appropriate security measures.
pub204 is required to share certain Member data with PAGCOR and other Philippine regulatory and law enforcement authorities as required by applicable law, including for AML reporting, licensing compliance, and investigation purposes.
In the event of a merger, acquisition, or sale of all or part of pub204's business, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. Members will be notified of any such transfer.
pub204 may disclose personal data where required by a court order, subpoena, or other legal process, or where disclosure is necessary to protect the rights, property, or safety of pub204, its Members, or the public.
No Sale of Data: pub204 does not and will not sell your personal information to advertisers, data brokers, or any other third party for commercial purposes.
pub204 uses cookies and similar tracking technologies on the pub204.net Platform. Cookies are small text files stored on your device that help us provide a better user experience and analyse Platform usage.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the pub204 Platform, though some features may be affected. For marketing cookies, you may withdraw consent at any time through your Account settings.
pub204 retains personal data for the following periods, after which data is securely deleted or anonymised:
Where retention is required beyond these periods by a court order, regulatory direction, or ongoing legal proceedings, pub204 will retain the relevant data until the matter is resolved.
pub204 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While pub204 takes every reasonable step to protect your data, you also play an important part. Use a strong, unique password for your pub204 Account, enable two-factor authentication, and never share your login credentials with anyone — including individuals claiming to be pub204 staff.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pub204:
To exercise any of these rights, please contact pub204's Data Protection Officer using the details in Section 14. pub204 will respond to all data rights requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, with notice provided to you.
Identity Verification: For the protection of your personal data, pub204 may require you to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorised individuals.
The pub204 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. pub204 does not knowingly collect personal data from individuals under the age of 21.
If pub204 becomes aware that personal data has been collected from an individual under the age of 21, the relevant Account will be immediately suspended, the personal data will be deleted, and any funds held in the Account will be handled in accordance with applicable PAGCOR regulations.
If you believe that a minor has registered a pub204 Account, please contact pub204 support immediately so that appropriate action can be taken.
21+ Only: pub204 enforces strict age verification for all new Members. Valid Philippine government-issued identification is required to complete registration. Gambling is for adults only.
Some of pub204's service providers — including cloud hosting, KYC verification, and fraud prevention providers — may process personal data outside the Philippines. Where personal data is transferred internationally, pub204 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.
These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
pub204 will not transfer personal data to jurisdictions that do not provide adequate data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
pub204 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform services. Material changes to this Policy will be communicated to Members via the registered email address at least 7 days before the updated Policy takes effect.
The effective date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how pub204 protects your personal data. Continued use of the pub204 Platform following the effective date of any update constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a data protection concern, please contact pub204's Data Protection Officer:
If you are not satisfied with pub204's response to a data protection concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
For questions about your account, gaming activity, or responsible gaming tools, visit the pub204 FAQ page or the Responsible Gaming page.
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